(last modification: 6-1-2026)
General Terms and Conditions for Owners
These General Terms and Conditions apply to all services provided by Sun & Sea Holidays (“S&S”) to owners of accommodations. Depending on the selected package, supplementary conditions apply. These form an integral part of the agreement.
Article 1 – Definitions and role of Sun & Sea Holidays
1.1 Sun & Sea Holidays acts as an intermediary in the rental of recreational accommodations.
1.2 S&S provides, among other things, the online presentation, promotion, reservation processing and communication with guests, within the scope of the selected package.
1.3 S&S is not the lessor, lessee or owner of the accommodation and acts on behalf of the owner.
Article 2 – Formation of the agreement
2.1 The agreement between the owner and S&S is formed by signing the contract or by written confirmation of the registration.
2.2 These General Terms and Conditions and the supplementary conditions applicable to the selected package apply to the agreement.
Article 3 – Responsibilities of the owner
3.1 The owner remains at all times responsible for:
- the condition, safety and suitability of the accommodation for recreational rental;
- compliance with all applicable laws and regulations;
- having valid insurance coverage;
- providing correct, complete and up-to-date information about the accommodation.
3.2 The owner ensures that the accommodation is freely available for rental and that no rights of third parties are infringed.
3.3 The owner indemnifies S&S against claims from third parties arising from the ownership or use of the accommodation, insofar as such claims are not the result of acts or omissions of S&S.
Article 4 – Publication and reservations
4.1 S&S is entitled to publish the accommodation on its own websites and on selected external rental platforms.
4.2 Reservations are processed via the reservation system of S&S or via connected external rental platforms.
4.3 The owner grants S&S permission to communicate with guests and rental platforms on behalf of the owner.
Article 5 – Prices and availability
5.1 The owner remains solely responsible for determining the rental prices.
5.2 S&S advises the owner on pricing and availability based on market knowledge and experience, without any guarantee of occupancy rate or revenue.
5.3 The owner is responsible for the correct availability of the accommodation. S&S is not liable for double bookings resulting from non-connected calendars or external bookings.
5.4 When renting via external platforms, the relevant platform may apply its own pricing mechanisms, including dynamic pricing. This may cause the rental price to be adjusted based on market data such as demand, supply, seasons or booking moment.
The application of such pricing mechanisms by external platforms may result in the rental price per reservation being lower or higher than the base price set by the owner. Sun & Sea Holidays has no direct influence on this.
The owner agrees to this. The application of pricing mechanisms by external platforms takes place outside the responsibility of S&S.
5.5 Rental prices and conditions may vary per sales channel. Direct reservations via the Sun & Sea Holidays websites are processed under the most favorable price-quality ratio for the owner.
5.6 Sun & Sea Holidays does not guarantee occupancy, turnover or revenue. The final revenue depends, among other things, on demand, season, selected sales channels and the pricing mechanisms of external platforms.
Article 6 – Payments and settlement
6.1 S&S is entitled to collect rental payments on behalf of the owner, unless otherwise agreed in writing.
6.2 Payouts to the owner take place in accordance with the selected package and the corresponding supplementary conditions.
6.3 Any costs, commissions and fees are settled in the rental statement.
6.4 The level of commissions and deductions may differ per sales channel.
- For direct reservations via the Sun & Sea Holidays websites, the commissions agreed in the selected package apply.
- For reservations via external platforms (such as Airbnb, Booking.com, Heerlijke Huisjes, Interhome or comparable platforms), different commissions and costs may apply in accordance with the terms of the relevant platform.
These commissions and costs are automatically processed in the settlement with the owner.
Article 7 – Performance of services
7.1 The nature and scope of the services provided by S&S depend on the selected package and are laid down in the corresponding supplementary conditions.
7.2 Operational tasks may, depending on the package, lie with the owner or with S&S. The exact division of tasks is specified in the supplementary conditions.
Article 8 – Term and termination
8.1 The agreement is entered into for the term specified in the contract.
8.2 After expiry of the agreed term, the agreement is automatically extended for an indefinite period, unless otherwise agreed.
8.3 Termination must take place in writing, subject to the notice period stated in the contract or the supplementary conditions.
8.4 Reservations already confirmed at the time of termination will be handled in accordance with the applicable agreements.
Article 9 – Liability
9.1 S&S is solely liable for damage resulting from intent or demonstrable gross negligence on the part of S&S.
9.2 S&S is not liable for indirect damage, consequential damage, loss of profit or loss of revenue.
9.3 Insofar as S&S is liable, such liability is limited to the amount paid out by the liability insurance of S&S.
9.4 If Sun & Sea Holidays applies a damage fund, this applies exclusively to reservations made via the Sun & Sea Holidays website.
For reservations via external rental platforms, only the damage and guarantee policy of the relevant platform applies.
Article 10 – Amendment of the terms
10.1 S&S may amend these General Terms and Conditions if this is necessary due to legislation or changes in the services provided.
10.2 Substantive amendments that are disadvantageous to the owner will be communicated to the owner in writing in advance and will take effect without retroactive force.
Article 11 – Applicable law and disputes
11.1 Dutch law applies exclusively to this agreement.
11.2 Disputes arising from or in connection with this agreement shall be submitted to the competent court at the place of establishment of S&S, unless mandatory law provides otherwise.