Rental Terms and Conditions

Rental Period

The rental period is stated in your booking confirmation. You may occupy the accommodation from the indicated check-in time on the first day and must vacate it before the check-out time on the last day. Keys will only be handed over once the full rental amount has been paid and upon presentation of valid identification.

Guests

2.1 Age of Guests
The main booker must be at least 21 years old. Youth groups of four or more persons under the age of 21 must report this in advance. Failure to do so may result in refusal of access to the accommodation without refund.

2.2 Number of Guests
The maximum number of guests allowed is stated in the booking confirmation. Children aged 2–12 count toward this maximum; babies under 2 years do not. If the number of guests is exceeded, the property manager may request additional persons to leave or terminate the rental agreement without refund.

Reservations and Payments

Your booking becomes final once you receive a confirmation by e-mail. Immediately after making the reservation, the full rental amount must be paid via Sun & Sea Holidays’ secure payment system. If payment is not completed in full and on time, the booking may be automatically cancelled.
After successful payment, you will receive a booking confirmation containing the accommodation details, the contact information of the property manager, and any optional services.
All prices are in euros and include VAT. Tourist tax and optional services may be listed separately and must be paid on site.

Cancellations

Once a reservation has been made, it cannot be cancelled. You may, however, take a 24-hour option to hold your booking without obligation. After this period, the reservation automatically becomes final and non-refundable.
If Sun & Sea Holidays or the property manager must cancel the booking, you will of course receive a full refund of all amounts paid.

Travel Insurance

We strongly recommend taking out suitable travel and cancellation insurance. Such insurance may protect you against unforeseen circumstances such as illness, accident, or family matters requiring you to cancel your trip. Sun & Sea Holidays and the property manager are not liable for any costs arising from cancellations outside the conditions stated above.

During Your Stay

It is not permitted to place tents, caravans, or similar structures on the premises. Pets are only allowed if agreed upon in advance and in writing. The accommodation cannot be guaranteed to be completely free of allergens.
No guarantees can be given against noise from external sources such as construction work or traffic.
If a swimming pool is present, please follow the usage instructions. Children under 16 may only use the pool under adult supervision.

Reporting Problems

If you encounter any issues upon arrival, you must report them within 24 hours using the contact information provided in your booking confirmation. The property manager will make every effort to resolve the problem as soon as possible. Sun & Sea Holidays may mediate if necessary.

Final Cleaning

If final cleaning is included or prepaid, you must leave the accommodation tidy: remove waste, do the dishes, and empty the refrigerator.
If final cleaning is optional, you may discuss this with the property manager at check-in.
If you are responsible for the final cleaning yourself, you must leave the accommodation clean and orderly according to the provided instructions.

Damage and Damage Fund

You must use the accommodation with care and leave it in the same condition as upon arrival. You are liable for any damage caused during your stay.
Instead of a deposit, Sun & Sea Holidays applies a damage fund. For each booking via our website, you pay a contribution starting from €25. The damage fund covers damage per incident up to a maximum of €250 per booking.
Damage above €250 may be claimed directly from you by the owner.
The damage fund applies only to bookings made directly through our website; for bookings via external platforms, their terms and conditions apply.
The damage fund does not replace your legal liability; deliberate or serious damage remains fully your responsibility.

Communication

You are expected to communicate respectfully with the property manager and all parties involved. Abuse or inappropriate communication may result in termination of the rental agreement without refund.

Reviews

After your stay, you may be invited to leave a review. Your feedback helps us and future guests.

Sun & Sea Holidays as Intermediary

Sun & Sea Holidays acts as rental coordinator and intermediary between you and the owner of the accommodation. The rental agreement is concluded directly between you and the owner.

Force Majeure

In the event of force majeure, such as natural disasters, war, pandemics, government restrictions, or other unforeseen circumstances, both parties may cancel the rental agreement without liability for compensation.

Processing of Personal Data

Your personal data will be processed in accordance with our privacy policy, as published on our website.

Miscellaneous

In case of discrepancies between these terms and any other information on our website, these terms shall prevail.

Applicable Law

Dutch law applies to this agreement. Any disputes shall be submitted to the competent court in the Netherlands.